Reference

Terms and Conditions for Your venom123 login Account

Before you open an account or make any deposit via DANA, OVO, or GoPay, these terms set out what we expect from you and what you can expect from us.

Account holder rulesDANA · OVO · GoPay coveredIndonesia-eligible accessFair use policyAccount security obligations
venom123 login Terms and Conditions for Your venom123 login Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We take a clear approach to how your account data is stored and used. Details you provide during registration — including your name, contact information, and linked wallet like DANA or OVO — are held to verify your identity and process transactions. We do not sell your personal information to third parties. Cookies are used to keep your session active across devices, so you can move from mobile to browser without losing your place in the lobby. You have the right to request a copy of the data we hold on your account, or to ask for corrections if anything is inaccurate.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request deletion where local law allows it.

Cookie Policy

Session cookies keep your login and lobby position intact when you switch between your phone and browser. You can manage cookie preferences in your device or browser settings at any time.

Account Security

We use encrypted connections for all account activity. If you notice unfamiliar login attempts, change your password immediately and contact support — we can lock the account while we investigate.

Request a Change

To update your registered details, correct a data error, or ask what information we hold, reach our support team through live chat or email. Wallet changes like linking a new GoPay account require identity verification first.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any section of these terms is unclear, or you need to raise a concern about how a condition has been applied to your account, our support team is available to help. Reach us through live chat, email, or the in-app help centre — we will respond as fast as we can, typically within a few hours during active support windows.

Live Chat Open the chat widget inside your account dashboard. Available during active support hours for account and terms queries, including deposit and cashout disputes via DANA, OVO, or GoPay.
Email Support Send your query to our support address listed in the account help section. Include your registered account ID so we can locate your record and reply with the right context.
In-App Help The help centre inside your account lists common terms questions, wallet verification steps, and how to raise a formal complaint if you believe a rule has been applied incorrectly.

Common Questions About These Terms and Conditions

These are the questions we hear most often about how our terms work, what your rights are, and how account rules apply to everyday actions like deposits and cashouts via DANA, OVO, and GoPay.

Yes. Completing registration means you accept these terms in full. If you do not agree with any condition, you should not proceed with account creation or deposit activity.

We may update terms when platform or regulatory conditions change. We will notify you via your registered contact before significant changes take effect. Continued account use after notification counts as acceptance.

Depending on the breach, we may suspend or close your account. Actions like sharing login credentials or using a third-party DANA or OVO wallet are specific violations that trigger review.

The current version is always published on this page with a revision note at the top. If you are unsure which version applied when a dispute arose, contact support with your account ID and the date in question.

Yes. Send a data access request via email or live chat with your account ID. We will respond with the details we hold, in line with applicable data handling regulations and where local law permits.

The core account terms apply equally regardless of which wallet you use. Specific processing steps for DANA, OVO, or GoPay are covered in the payment section of the help centre inside your account.